Privacy Policy

This Privacy Policy explains how KA-Optimized TKA Educational Collective (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you access or use our online education platform, including courses, memberships, and community features hosted on Kajabi (collectively, the “Services”).

By accessing or using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Username or display name
  • Account profile information
  • Billing and payment information (processed securely by Kajabi and its third-party payment processors)

1.2 Account and Usage Information

We automatically collect certain information when you use the Services, including:

  • Account registration and login activity
  • Course enrollment, progress, and completion data
  • Community participation (posts, comments, messages, reactions)
  • Device type, browser type, and operating system
  • IP address and approximate location

1.3 Community Content

Content you post in community areas may be visible to other members. Please do not share sensitive or confidential personal information in community discussions.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Services
  • Create and manage user accounts
  • Deliver educational content and community features
  • Process subscriptions and payments
  • Communicate administrative, service-related, or support messages
  • Improve platform functionality and user experience
  • Enforce our Terms of Service and community guidelines

3. Kajabi as a Service Provider

Our Services are hosted and delivered through Kajabi, which provides the technology for course delivery, membership management, community features, email communications, analytics, and payment processing.

Kajabi acts as a data processor or service provider on our behalf and processes personal information in accordance with its own privacy and security practices. We encourage you to review Kajabi’s Privacy Policy for additional details about how Kajabi handles data.

4. Cookies and Tracking Technologies

Kajabi and its partners may use cookies and similar tracking technologies to:

  • Authenticate users and maintain sessions
  • Remember preferences
  • Analyze platform usage and performance

You can manage cookies through your browser settings, though some features may not function properly without them.

5. Sharing of Information

We do not sell your personal information.

We may share information:

  • With Kajabi and other trusted service providers that support platform operations
  • With payment processors for transaction handling
  • When required by law or legal process
  • To protect the rights, safety, or security of users or the Services
  • In connection with a business transaction such as a merger or sale

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide access to the Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request account deletion by contacting us, subject to applicable legal requirements and Kajabi’s platform limitations.

7. Your Rights and Choices

You may access, update, or correct your account information through your account settings or by contacting us. Additional rights may apply depending on your location (see Sections 11 and 12).

8. Community Responsibility

You are responsible for any content you share in community spaces. While we may moderate content, we are not responsible for information posted by other members.

9. Data Security

We rely on reasonable administrative, technical, and organizational safeguards implemented by us and Kajabi to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

10. GDPR Privacy Rights 

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data in accordance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on:

  • Performance of a contract (providing courses and memberships)
  • Your consent (marketing communications, optional features)
  • Legitimate interests (platform security, service improvement)
  • Legal obligations

Your GDPR Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at [your support email].
You also have the right to lodge a complaint with your local data protection authority.

11. CCPA / CPRA Privacy Rights 

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights.

Categories of Personal Information Collected

We may collect:

  • Identifiers (name, email address, IP address)
  • Commercial information (membership and purchase history)
  • Internet activity (usage of courses and community features)
  • Account and profile information
  • Community content you voluntarily share

No Sale or Sharing

We do not sell or share personal information as defined under California law.

Your California Rights

You have the right to:

  • Know what personal information we collect and how it is used
  • Request access, correction, or deletion of your information
  • Limit the use of sensitive personal information (if applicable)
  • Not be discriminated against for exercising your rights

Requests can be submitted by contacting us at [your support email].
Authorized agents may submit requests with proper verification.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the revised policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

Email: [email protected]

Company Name: SHB Collectives LLC 

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